Concentrix
3.4 out of 5 stars.
Write a review

Concentrix Employee Reviews

Review this company
Job Title
All
Location
Malaysia120 reviews

Ratings by category

3.3Work-Life Balance

Search reviews

Sort by

HelpfulnessRatingDate
Found 120 reviews matching the searchSee all 29,569 reviews

Good workplace, but little benefits

Indeed Featured review

The most useful review selected by Indeed
There is no confirmed guideline from management. It changes suddenly.The culture is good. open mind and discuss.And there is no night shift, which is good.

Pros

Job Security. Less Stress.

Cons

Less benefits. Fixed salary
Was this review helpful?

Dog eats dog culture

no fixed schedule. the management will change the shift whatever they like. if you don't achieve the KPI, the management will treat you like you've killed their whole family. too much politics going around

Pros

health insurance, that's pretty much it

Cons

micromanaging, managers don't have the management skills
Was this review helpful?

run

management suck as h£ll. thats it good things - 30days al, friendly environmentbad things - not all al requets will be approved, MANAGEMENT IS H£LL THAT IM SPEECHLESS. TOO MUCH BAD THINGS to say
Was this review helpful?

The WORST MANAGEMENT EVER, never consider working here.

1. The management never care abt you.2. There's no salary negotiation. 3. You'll never grow here.4. No public holiday. Don't dream to have any. 5. Even the TL also ran away.6. FAVORITISM culture.7. They will change company policies without black and white and any time they want. Not for staff benefits. NEVER.8. Often have issue with kpi and night shift allowance.
Was this review helpful?

best working colleagues but poor management

Not recommend. Poor management. Too much political. harassment from hire management happened previously but action was taken against victims. Instead they terminate the victims. No benefit at all . No humanity . Poor management .

Pros

Helpful colleagues . Good environment for low management

Cons

No benefit at all . No humanity . Poor management
Was this review helpful?

Rate your recent company

Share your experience to help others

Bad management! Don't consider working here! Run!

OT and night shift allowances will never be paid on time in this company. It will always be missing and management will say that they will chase it for you, end up nothing is going on. QA team will always act tough BY BARKING but once questions are raised to them, they could not answer because they have 0 product knowledge and find ways for agents to not get their KPI.TL and OM has 0 product knowledge and knows nothing as well, only care about themselves.CONCENTRIX CYBERJAYA REALLY BRINGS THE WORST OUT OF CNX AS A WHOLE. THINK TWICE BEFORE APPLYING TO WORK HERE!

Pros

Supportive Colleague

Cons

Management that practices favouritism
Was this review helpful?

Terrible

-Low night shift allowance. -Low KPI allowance. -Nothing much benefits. -Low salary. -Be careful the AL (easy get burn). Stress and toxic management. I never referral my friends come in, who referral you come in, please think twice.

Pros

No pros.

Cons

A lot of cons, lazy to type, go and ask your friends who were resign from this company.
Was this review helpful?

You are expendible and replacable

Pros: Good environment, great colleagues, diverse and inclusive. Decent pay if you have experience.Cons: Toxic management, micro-manage to down to silly details, no mental support, no life, refuse to accept feedback and improvement, senior management were selfish and HR is arrogant.Advice: Stop micro-managing people down to excessive controlling over silly things and be practical and sensible when making decisions.
Was this review helpful?

RIP Concentrix Cyberjaya

Worst Management and worst working experience in my 3 Years.When you achieve, you are left at the bottom.When you are top, no gifts or credit is given.You have to be in a political agenda to survive
Was this review helpful?

Barely any growth

At first this seems like a good company to help you grow. However the management starts abusing the bonus and kpi to ensure the discipline of the workers. Turnover rate is very high but then they barely did any recruitment- means that you’re stuck to get perah habis habisan there.

Pros

Bonus are high if you hit target

Cons

Management is bad
Was this review helpful?

Poor Management

Constant change of Kpi, transfer you to any project without getting full consent, threathen staff to leave, makan your salary etc, really no public holiday, no offs allowed plus no x2 x3 pay..
Was this review helpful?

Very supportive environment with good seniors and team leaders

Good place to start one's career as the environment is supportive and senior agents are more than willing to lend a hand. Team leaders are very approachable and don't mind taking the time to assist new agents
Was this review helpful?

Best Training. Worse colleagues and leads

The best part of this company was its trainer. The best trainer I’ve ever seen. But once you got into the floor, they’re all messed up. “Family” is their excuse to share everything about the employees. They’ll talking behind your back and criticise everything you did. Seniority is the worst part. Goodluck for all the new hires!

Pros

The facilities

Cons

Everything except facilities
Was this review helpful?

poo place

TOXIC MANAGEMENTI'd rather sell my soul to s*t*n than sell my soul to concentrix, but tbh, it's just the same. typical day at work?? micromanaged to the bone. Don't think that you have any freedom in here. Even the walls are so thick probably to prevent you from using your phone lolwhat i learned?companies use "we care about your mental health" just to get in with the times without practicing it. you need your leave cause you're depressed? "NO" or should've filed for depression one month early lolmanagement?st*pid. useless. workplace culture?team leader to scared to back up members, but just as rudehardest part of the job?everything because the company is bad the most enjoyable?nothing. going home only lol
Was this review helpful?

Well paid

Good for those who wanna get a pretty decent pay in short term, but if you're physically active person you wouldn't wanna be there as you will be sitting in the production floor all the while other than lunch break and short break

Pros

Conducive environment, friendly co-workers

Cons

Result-oriented, follow client's requirement regardless of workability
Was this review helpful?

The worst management ever

The management often threaten their employees say want to burn their leave if they decide to resign from company, this is definitely against the law, the labelling project is definitely the worst of the worst, please close the project, the management are so unprofessional

Pros

No pros

Cons

No freedom, being threaten by management
Was this review helpful?

Stressful and management has favouritism

Stressed out during my 9 month here.Management is always pushed you to achieve sometimes high kpi and used favouritism in promoting agents or their friends.The management and team leads have zero knowledge in product but act tough and knowledgeable all the time
Was this review helpful?

Stressful, no public holidays

Difficult to meet clients demands , because you need to be like a robot. You can’t afford to make any mistakes. Some of the workers are so subliminal, if you make a mistake they post it in the group; they don’t advice You personally. No public holidays so be prepared to work. Salary also isn’t enough for an expat. No relocation allowance some more. So if you don’t have money to settle in , good luck.

Pros

None

Cons

Stress, low salary
Was this review helpful?

fun place

It was pretty okay working there. It was super fun and I enjoyed it, they always have fun activities to keep us on our feet and made sure that we are appreciated it.
Was this review helpful?

Cannot grow here, always push for productivity, mentally exhausted but not care about employees especially Grab

Work with GRAB CS teamThey always push for productivity, QA, always find mistakes and blames to employees. Even if u apply leave, u will example starting next monday, u will only know on this friday or saturday for the result. The management is bad to plan the schedule, turnover are high, cannot take care the employees mental.No work life balance, not recommend working here unless they change all the management.There’s no leave even public holiday even normal day, but working 5 days a week but only give AL if approved due to headcount.
Was this review helpful?

Fast paced environment

A good platform for fresh graduate to learn the trade of working in a MNC organization. Huge scope of product knowledge and helpful collegue around helps.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Concentrix. Our community is ready to answer.Ask a Question

Overall rating

Based on 29,569 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture
  • Companies
  • Concentrix
  • Employee Reviews