Gong Cha
3.6 out of 5 stars.
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Gong Cha Employee Reviews

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Location
Malaysia6 reviews

Ratings by category

3.7Work-Life Balance

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Fun workplace

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Not too stressful, only problem with management. The job itself are fun & easy to work but the salary is not paid well as the job scope is outside from salary range
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Company has no problem but co worker

despite working in a toxic environment, others are quite fun and relaxing. in my exact branch, managers arent hands on thus creating tensions between co workers which couldve been avoided. but all in all, company is great just the people
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Barista

Keeja bagus... Suasana keeja bagus... Boss bagus... Gaji bagus...... Mmg best.. Saya berhenti sebab jaga mama.... Jadi terpaksa la berhenti.... Sapa nak kerja... Boleh dtg
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This is a very good place for work

Boss very kind, and got a lot of work have to do, have to become a storekeeper, and can learn a lot of thing. Can I learned also about customer service. How to take over a lot of rude customer.
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Relaxing workplace

the staff are very helpful and willing to teach me from the start to the end of the cafe operation. the management is very clear. we need to wear the uniform and standard that have been fixed to ensure the cleanliness of our product.

Pros

Free drink

Cons

Short break
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Freedom and Flexiblity work place

Must be high self-discipline in doing my role as is no any specific schedule or assignment from Director to me. Self-awareness of what to do/should do/should plan and perform final decision to Director. Sensitive with daily operation to detect any issue that will effected to smooth operation. People skill to deal with over 100 different type character and position subordinate that is under my supervision. Customer Service skill to handle customer complaint and also guide to subordinate how to minimize the impact of customer complaint. The hardest part in this company is the communication between the top management as there is no proper and firm internal work flow, often created miss-communication and job pending. The freedom and flexibility for me to lead the operation team and task is a joy also self-improve in personal leadership/management skills.
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Overall rating

Based on 198 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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