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Grab Employee Reviews in Petaling Jaya

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The company culture is one of the reason why I love working here! i’am enjoy the working environment here at Grab! I believe that employees work best in a positive working environment, thus we strive to provide flexible working hours and work-life balance. Acknowledge that the organisation has indeed grown to a large size over the past few months and thus many changes in management structure of verticals and departments and clear processes and SOP needs to be followed to allow continued success of a company. However, do take note with constant changes and improvement to workflows we hope to see development in this situation real soon. Hope you continue to have a great time here at Grab.
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Management play nice politics . They only support and help the person they like . I don't is that things going on now. Otherwise the location salary people everything is great
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This place is good to gain experience and knowledge for call centre. You get to know the norm of the customer and the solution to solve a problem. All is well.
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Very stressful alot of pain and problems. Hold on and just pull through. Big company but they don't value their staff. It's so good to be in a company like this but not appreciated
Pros
Benefits of the grab service
Cons
Slog and stress
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A fun workplace with less stress. Friendly environment. Management level is also good. I've learned lots of knowledgeable things such as teamwork, products and so on.
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Great Working Have A Good Payment. Good Tech. Good of everyrhing. Only the payment not in a.month its was a cash payment salary. if there a people who work can manage money from spending after get pay maybe can save a lot if not they save none.
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The good things,Strong teamwork, good management, wide exposure regardless your position and portfolio. The challenges you have to tackle the unknown and be brave to take up new challenges and get out of your comfort zone
Pros
Free lunches
Cons
N/a
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Our team member help each other and workplace so futuristic. A newbies also can moving forwards so fast regarding your expertise and quality time frame of work. Company give a lot values and beneficial for employment, such as health care, daily lunch treat, retreat with our team member every year, annual dinner and etc. But I can't go further to stay there because I doing the Master Degree and their work operation beyond the shifted.
Pros
lunch box free everyday
Cons
health care and staff retreat
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Working is depend on you. Need extra income do extra work or work smart. You set your work style as long meet the requirement. Got more free time to enjoy
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its is my job to train a new Grabcar driver to follow our company SOP , i learn a lot from Grabcar how to talk publicly , the management was very good and the culture was so friendly , the hardest part is people not pay attention when u do a speak , but the enjoyable is u have many friends and your confident level is higher day by day.
Pros
free lunch
Cons
health care
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- Overall a great company to work at - Great for those seeking for experience - Management needs more experience - Luxuries benefits - Lovely office - Great regional company
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1) Answering customers quieres 2) Got chance to provide information to buddys 3) Got chances to grow career in the job 4) Respectful leads and colleagues
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it is a very good job. you can managed your own time. From Grab i learned how to it feels to be driver for people. You must punctual to pick up them. Besides, you can know the road better.
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what i learned on GDC is team work and communicate better with client . the hardest of this job is when GDC having a call que . the most enjoy part of the job is not too strict
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this is one of the fast moving company in transportation fields. i have learn a lot from this company about the customer services in more details such as how to handle SLA,AHT,ACW and many more.
Cons
short break 15 min
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I had learned a lot on the transportation field and try out something really new beside of answering calls, doing emails and outbound calls bring out the skills that i did not discover as i can do such tasks in time given. The hardest part about the job is the schedule was not properly arranged. The most enjoyable part in workinf with grab is i was communicate with lots of different person a each and everyday in that point i could understand more on a person mindset or the way how to handle them .
Pros
Provided free lunch
Cons
Overtime pays
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not all customer are same we are there to solve their problems. I learned to handle customer's with patients being friendly & corporate with management
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