Grab Employee Reviews
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its is my job to train a new Grabcar driver to follow our company SOP , i learn a lot from Grabcar how to talk publicly , the management was very good and the culture was so friendly , the hardest part is people not pay attention when u do a speak , but the enjoyable is u have many friends and your confident level is higher day by day.
- drive when we needed income (do not have basic salary). - I learned how to serve public using public transportation. - Everything in GRABCAR using system that design in Android and IOS system. - The most enjoyable of the job is we can have our own time and can decide to drive or not to drive.
Required to work as a driver 8 hrs a day. Have good communication skills towards customers. Able to speak more than 2 languages. we might get some tips from the customers. Sometimes, we will meet some rude customers but we will just ignore and explain to them slowly and gently.
My job as a customer experience agent is to greet passengers or drivers and provide certain information based on their questions given. What I learned is to listen to their inquiries and to keep calm to drivers or passengers if they are not satisfied with the service provided.The workplace culture is great. One of my hardest part of the job was when the calls started queuing up badly and to manage the talk time although insufficient of manpower but we manage to go through. The most enjoyable part of the job was when we create events of our own to kill our boredom.
company medical card provided with night shift allowance
I start my work at 5/6am everyday, and I drive throughout the day until 9/10pm depending on how far I'm away from home, for maximum efficiency. Some days I finish by 6/7pm. I enjoy meeting new people everyday, I strike conversations with most of them, and I connect with them on a personal level, and not just driver/passenger relationship. The most challenging part of the job is when you deal with very difficult passengers, and the most enjoyable part is you never know who's gonna step in your car. You meet amazing people every day.
I get to have breakfast, lunch and dinner anytime I want.
No healthcare, insurance, minimal benefits as a driver.
Grab is fun job that u cant arrange your time. U cant earn your good income anywhere and anytime. But im looking a new job such driver,delivery or dispatch for outstation by used my own transport. I have own car brand Toyota Hilux
What Ive learn here is it is important to have good communication skills. Be a level of direct communication with clients, I have to make sure that all the inquiries by client will be deliver in professional and proper way.