HSBC Employee Reviews for Customer Service Representative in Cyberjaya
Customer Service Representative14 reviews
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good place to work for fresh graduate as a career starter but not suitable for experienced job seeker as they don't offer high salary. their call center management are really slow in promoting their staff. I've seen one of their staff who have worked for 10 years and yet still a call center agent.
I have learnt a lot when i was in Asset Management Division. The workplace was just so comfortable and the people were so great. They were so helpful and thoughtful. We worked as a team and enjoy our time together. It was a very good experience.
Wide lounge for us to hang out.
It's an amazing environment to be in, with a great support from HSBC for those wanting to move up the ladder. Work environment is very structured and leaves out any doubts or questions regarding the work through the use of comprehensive training and manuals.
Working in the Finance industry
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Reviews of HSBC is fum working place among colleagues and also the management but there will be more task and hard work needed in order to manage those elderly customers to make use of the system and product they have purchase. There is also fussy customers whereby they want us to complete the application and to get those devices urgently so we have to fulfil their wish at times.
free dinner around 2 months once
More to analysis of health and also training
A fun working environment that taught me a lot on working relationships with my colleagues which will benefit me in the future.Impressive management that bring us(colleagues) together by emphasizing on a friendly work environment. The hardest part of the job is dealing with angry and unhappy customers, while the enjoyable part of the job is conversing with friendly and cheerful customers.
great working place to work at. Gained knowledge from every aspect. Free transportion (bus) which was very much convenient and very comfortable. Occasionally gifts such as for women day n etc.Fun working environment such with great working mates. Often lunch with Managers and the group.(working mates)
free lunches occasionally
great short-breaks and very understanding managment
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