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HSBC Employee Reviews for Customer Service Representative

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good place to work for fresh graduate as a career starter but not suitable for experienced job seeker as they don't offer high salary. their call center management are really slow in promoting their staff. I've seen one of their staff who have worked for 10 years and yet still a call center agent.
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Attracts potential customers by answering product and service questions, suggesting information about other products and services. Maintains customer records by updating account information.
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it was great to work in hsbc. beautiful environment, provided us with all the fun. Free food on their good achievement days. Celebrates every events in Malaysia.
Pros
free lunches
Cons
short break
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  1. Customer Service Representative