Depending on which dept. you are reporting too. HDPM has few Dept related to Call Centre, payment, Compliance (SAR) or Support Service. Good exposure for people who just Grad from College or University.
the working environment is so good, where everyone is friendly & helpful to teach us at any time. I have learn a lot especially in handling customers complains & feedbacks.
I learn to provide good solution for customers financial issues on handling debts by providing personal loans to settling all debts via debts consolidations.
good place to work for fresh graduate as a career starter but not suitable for experienced job seeker as they don't offer high salary.
their call center management are really slow in promoting their staff. I've seen one of their staff who have worked for 10 years and yet still a call center agent.