Hilton Employee Reviews
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Not Bad
Waiter (Former Employee) - Petaling Jaya - 6 July 2023
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The most useful review selected by IndeedIf you are a beginner probably it will get rough since they will ask you to do everything from collecting plates to clean table wipe glasses after that, it's pretty chill
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Sadly yet it is true
Hygiene Executive (Current Employee) - West Coast - 24 July 2023
Hilton are a good brand however at Hilton KK didn't deliver the culture values properly and most team member are unhappy. I wont recommend to my family or friend to working here because they didn't taking care of employee welfare from Human Resources Dept. Not very welcoming at all. Most the long services team member are not been appreciated properly only giving a 5 yrs pin are not enough to appreciate their loyalty working there.
Pros
Just a normal benefits free meal, uniforms
Cons
lack of appreciation for those long working services at Hilton Kota Kinabalu, no fun activity for team member and demotivated
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Amazing warking environment and Friendly Team Members
Intern (Current Employee) - Kota Kinabalu - 4 July 2023
I enjoyed my time during my internship hear, superiors is very nice and Friendly. Food hear is provided, a lot of activities every week and trainee outing as well
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Ok but need improvement
Steward (Current Employee) - Kota Kinabalu - 4 June 2023
Management need to be less complicated. Facilities for team members need to be improved. Ph claims and ROD didn't get cleared by HOD. Overall, learned a lot from this company.
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Productive
Marketing Executive (Former Employee) - Kuala Lumpur - 9 March 2023
Great benefits - Open-plan office concept - Employees have a strong voice which is listened to by management - Employees are well taken care - Good medical benefits with dental - Interesting clubs and communities - Work life balance - Flexible working hours (Upon 6 mths confirmation) - Flexibenefits to be used for other things such as personal insurance/gym and etc - Provide opportunity to try new department..
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Productive and good place to learn
Kitchen Helper (Former Employee) - Kota Kinabalu - 21 September 2022
You will meet many kinds of people here that you will learn from. Take the good and leave the bad. Fun place if you have a colleague you can click with
Pros
Delicious free meals
Cons
Short breaks, bosses that can yell at you
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Productive & fun work place
Human Resources Trainee (Current Employee) - petaling jaya ,malaysia - 15 September 2022
It is an absolute pleasure to work and learn in one of the largest hospitality companies in the world. It is a privilege to learn from the finest so early in my career, given the incomparable skills and experience of the people at this company.
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can be improve.
Waitress (Former Employee) - Petaling - 18 June 2022
The culture there is more to Malays Style. The management can and needs to improve. As I worked as an Intern, more tasks to do, but gained lots of experience. Communication is lacking as many tasks were given last minute and expect to be done on the same day. In fact, there is no clear explanation of why we need to do that particular job. The explanation given by the Supervisor is not convincing and not logical. Other than Supervisor, the staff is friendly and helpful.
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Working hours
Assistant Security Safety Manager (Former Employee) - Petaling Jaya - 20 May 2022
Hilton is a Best place to work but de pending on The management. They often change General Manager and Hotel Manager where by different GM/HM have different point of View. In my experince working for hilton, almost 6 years , total of 4 General Manager. The Paper Works is numerous and long working hours between 12-14hours depending on forecast .
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Great working place.
Concierge (Former Employee) - West Coast - 31 March 2022
The environment of the working place and the culture is the best. Every team member encourage to learning new things everyday. The manager encourage all team member to be multitasking.
Pros
Theres free lunch 3 times a day also free laundry for staff
Cons
The company normally give us 1 hour rest a day
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Jobs at Hilton
productive and fun workplace
Waitress Partimer (Former Employee) - Kuching - 11 August 2021
this hotel environment is really comfortable and so clean. All staff and the manager is friendly and charming. Working here provide many benefits tooo
Pros
free meals
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Challenging place to work with.
Kota Kinabalu (Former Employee) - Kota Kinabalu - 6 August 2021
The best chain hotel in town. Very stressful most of the time especially when you get pushed by thier respective Superiors. Overall hotel is giving free meals, free uniforms and lots of activities conducted by the hotel.
Pros
Free meals, free uniforms and lockers
Cons
Stressful and pressure from HoDs
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nice place to work with
Hygiene Executive (Former Employee) - Kuching - 22 January 2021
given proper training to all staff hand on for every level of staff no bias teamwork among staff & department happy face GM good benefit staff insurance
Pros
1 meal per shift
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I like work in hilton
Kitchen butcher (Former Employee) - West Coast - 27 July 2020
Hilton is the best company for work. I like work here. All management is friendly and very leadership. I like worke here because, specially in my department is so many knowledge i get there.
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Workers
Intern (Former Employee) - Petaling Jaya - 16 June 2020
The workers there are very friendly.they are very cooperative.the kitchen are good but less equipments for pastry departments.I enjoy the company that my co-workers have.
Pros
Near to lrt station
Cons
Products are ready-made
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Career Progressive
Head Mixologist (Former Employee) - Kuala Lumpur - 4 June 2020
The Hilton provide many training programs and activities to increase team morale and strengthening bonds among colleagues. The training programs conducted also allows one to grow and take on new responsibilities; providing good chances to climb ranks.
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experience
culinary coordinator (Current Employee) - hilton kuala lumpur - 28 May 2020
i've gain more experience at Hilton Kuala Lumpur where they more concern about their employer. They give more training and provide more apportunity for career development.
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Hilton is an international chain hotel and it will help me to develop my hospitality carreer in future.
Duty Manager (Former Employee) - Kota Kinabalu - 16 May 2020
Hilton Hotel did give me opportunity to expand my hospitality carreer by giving responsibilty to make decision for our guest during their stay.
The management also helping us to develop for our own carreer path.
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amazing experience much experience in corporate and mice business.
Senior Sales Manager (Former Employee) - Malaysia - 10 May 2020
I will be back if there is an opportunity to work in different location or even taking up new experience. Love meeting with new people and being in a structure and organize company.
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Stressful environment
Front Office Assistant (Former Employee) - Petaling Jaya - 23 March 2020
its a stressful environment for those who is willing to work in an stressful and challenging environment as well its challenging based on mentally and physically
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it is a good place to work as we are a team
Hotel Concierge front office operation (Current Employee) - hilton Petaling Jaya - 11 March 2020
it is a good place to work as we move as a team, to give best exceptional service to our guest .the motivation is good as the GM vision and the management vision is very clear in order to motivate the team,
personally i want to be here longer as i need to move on in order to climb the ladder,
family oriented culture working environment
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Ask a question about working or interviewing at Hilton. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Compensation/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture
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