Hilton
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Hilton Employee Reviews

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All
Location
Malaysia65 reviews
Found 65 reviews matching the search
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4.0
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experience
i've gain more experience at Hilton Kuala Lumpur where they more concern about their employer. They give more training and provide more apportunity for career development.
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5.0
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It is great to worked with a fun and supportive team member.
I am happy because I was part of Hilton's team member before. I have learned to preparing and serving drinks to our guests follow the recipes set. It was a blessed to have a very supportive and fun team member too.
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5.0
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nice place to work,have relax room and cafeteria for staff,monthly staff meeting to acknowledge best staff and info hotel busness
Overall its was fun place to work with...profesional team...a lot of thing can be learned.
Good management teams

Syift work

Learning in communicate and built raport with customer

Handling guest complain
Pros
uniform, meals, medical, and training was provided
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5.0
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Supportive seniors with friendly environment
knowledge about Hotel software (Q&Q)
Knowledge to take orders in Micros software

great cocktails

got to meet people around the globe

increased confidence in problem solving
Pros
duty meals, allowances, good rate of tips
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3.0
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Working With A Good Team
Job Work - Still Ok But Hour Is Too Long
Benefits - Very Good 1Week 2 Off Day But No OT

Job Security - Everything ok But Locker Is Not Safe

Management - Normal

Job Culture - Normal
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5.0
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Table ping pong,internet access
Good management
Good enviroment

Safe workplace

Team work

Good salary

More benefit

Management help us to improve and always hear and fine a good solution to solve if have any problem
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5.0
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lots of activities, events, courses
A Good Team Member, Management, Learn A lots of new thing the hardest part of the jobs is climbing up to the building and clean up the room window, involved in an accident while working
Pros
Free Lunch
Cons
Health care, Safety first
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1.0
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Productive and fun place to work
- In Sales we learn a lot as everyday we are meeting up client and each client has their own requirements
- I am happy to coach the new staff as it's a learning process for me also

- I can learn more in other aspects such as doing forecast, monitoring the system and yielding

- Sometimes when we are too busy with functions we do not have our own time for our own self and family

- But when you see you have succeed in making the client happy then all your hard work is pay off.
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4.0
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it was very fun and enjoyable, i want to work there for sure
i went to almost all the kitchen for a brief time, but i glad i can spend 6 month there learn about food and how to make them.they open my eyes about how the life as a chef is, you need to have commitment and sacrifice a lot, i love the challenge and up for it
Pros
free lunch best environment helpful team member
Cons
it was challenging and learn the hard way
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4.0
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Productive and fun work place
To become associated with a company where I can ulilize my skills and gain further experience while enchacing the company's productivity and reputation.
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5.0
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Great Team work
work in Hilton 3 and half year, firstly was joining as a customer service agent. What make me feel Hilton is the best place to work...the working culture....the follow colleagues....and the lovely guests. After 6months of customer service life I been transferred to Chinese restaurant. My favorite department. Feel great that work in such team...caring...good team work.. understanding..i enjoyed the busy flow here...
3and half years....it make me feel time to move...to learn something new, and wanna work in a small island... more then 10years work in a big city now I preferred to slow down my step and need place which can have relax place to work...but I still can provide my customer service to the guests from all around the world.
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5.0
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Good
1. Industrial training during my completion of diploma for 3 months.
2. Work was tough with fresh new jobs scope that i never face before.

3. Standard of operating procedures for cleaning procedure, checking room, laundry and stock attendant, room services.Record and Report all faults and damage arising to Maintenance. Record and report lost property according to hotel procedures.

4. Co-workers are friendly and helpful with trainee

5. Hardest part of the job was the difficulties to differentiate different types of chemical during my first month of training.

6. Most enjoyable part of the job was during the cleaning process.
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5.0
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Good working environemnt
friendly employer, feels happy and relax to work with each other, willing to assist between each other, work hard play hard
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5.0
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Work/life balance
It's a great place to grow career. Well know brand and fast moving working environment. Employee rate to stay in Hilton's brand hotels is very attractive.
Pros
Food & uniform provided
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5.0
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Strict and organised
worked at the Japanese Restaurant, Chinese Restaurant and Western Restaurant. very busy during meal hours
I have learnt different types of dining cultures while working here..


at housekeeping the whole system was so organised that my job specification was clear and I was expected to perform quickly as the hotel was quite frequently busy


at back office the calls were numerous and they had teams operating the telephone queries and complaints


The management was organised and firm on decisions that puts us the employees the correct mindset


the hardest part of the job was handling busy restaurant and time pressure in housekeeping to prepare the room for the next occupant


the enjoyable part of the job was the staff meals were superb and satisfying
Pros
the breakfast and lunch provided was beyond expectation
Cons
strict and busy all the time
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5.0
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experinced
1.i have experience in along shift working hours.
2.i work with a busy company that make me to do fast job and learn fast.( time management)

3.i am having very good comunication with my supervisor and my team mate.

4.i learn all types af pastries e.g cakes,biscuits,tarts and all types of french pastries

5. developed very good skills in cake decoration

6. developed very good skills in chololate decoration.
Pros
free lunch
Cons
health care
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3.0
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No potential career growth
Working 9am-6pm
Learn to negotiated and time management

Management is average while salary and benefit are poor

co-worker are friendly and there are team work among us

hardest part is need to handle last minutes purchase for functions need

most enjoyable part is our department head is an understanding and friendly boss and we do organize some outing for our department.
Pros
Friendly Boss
Cons
poor benefit and low salary
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4.0
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Is a good placed to learn if you never work in any hotel before
In this place i had learn how to deal with staff work more successful and handle their personal problem. I learned how to controlling the casual labour cost and monitoring the staff performance development plan and ensure all the staff are met the hotel standard eventhough can reached better higher standard
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5.0
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Best place to work.
1) Work & have fun at the same time.
2) Grooming is a serious affair at work.

3) Encourage an open communications among team members.

4) Big bosses always on the floor.

5) Parties & celebrations upon achieving recognitions, birthdays etc.

6) Best buffet food served for staff meal.

7) WIFI and computers provided for staff to use during break time.

8) Manicure, hair cut & shoulder massage for the staff.

9) Worldwide Hotel Reservations - staff discounted rate.

10) Cash voucher & hotel free stay for staff during certain events.
Pros
Trainings all year around.
Cons
Timing (time management) is the biggest issue.
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4.0
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Fantastic
Company is good but only compensation not reach the market. Social activity is very good in this company. All workers are friendly
Pros
birthday celebration, party in month
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4.0
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Good learning experience
liked working there because:
A very good place to start with a world recognized 5 star brand. learnt the ropes of working in the hotel industry, covering from back of the house production to liaising with customers at the front.


dislikes:

none, had to leave to further study in Australia
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