Hong Leong Bank
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Hong Leong Bank Employee Reviews

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Management is cooperative and over all relaxed environment. Usually one thing that is very annoying that is security, You have to deal with antivirus most of the time it doesn't let you connect with internet and all products you can only access through the secure gateway. There are frequent Internet connectivity issues.
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Working here a customer service officer is very stressful with the new KRA and the management which is fully political. But the new things learned. Not time balancing
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HLBB is a good platform to earn experiences and job knowledge. Good organization that given their employees the opportunity for career enhancement. The organization that embraces strong collaborative working environment.
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Would like to have more opportunity to learn. Was having good colleagues. I learned how to negotiate with customer. Meets variety of peoples. Having good day
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Overall performance based company. Lack of work life balance. No own time no me time. Though as target too high to be achieved Hard to maintain good performance
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Assist on customer queries on their banking transaction in daily basis. Escalate cases and request accordingly for customer. Cross selling on customer credit cards
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Lack of training due to high call volume. Pantry avilable Happy room available Stressful environment Many events and pot lucks Easy to have lunch as they already have shops below the building
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I looking for better future, at first step choosing HLBB as first job & looking next job subsequently to get more experiences & knowledge. I love the challenge and now I willing to accept any type of challenge. up to an extraordinary challenge for company's income such as be able to create a private hospital. mmercedes
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They are not practice work life balance. Staff twmd to bw stress while working. Staff looks like they dont have right to go back on time from work which the superior is always get angry when his staff going back early. No extra payment have been made when staff doing OT.
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Hong Leong Bank I have learned so many things and I was happy to work there. It was so systematic and we'll arranged in good manner. What I felt was everybody treated equal and very good place to stay to enhance career pathway.
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Honestly, I'd suggest to work in HLB when u are planning to stay because the benefits are bad as u might not get increment or bonus after a great financial year just because they don't want to give u. increment can come as low as rm 30 which is really bad considering the inflations
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It was nice company who want to develop skills further actions , it was a great team work in this culture , its based on malaysia as well as chinese company.
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this is the place that if wish to stay as long as you ca you must 1. listen and do what your boss's boss wants although it might be construed as back stabbing
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Must be well prepared, physically and mentally . If you are in sales line, you be greatly reward if you can perform, otherwise be prepared for the penalty, do not ever make any single mistake, you will be penalised to maximum
Pros
Benefits
Cons
Stressful
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Poor working environment with micro management managers. High work load and managers won't happy with you if you not staying back to complete the task. Low increment and bonus.
Pros
Basic remenurations for bank
Cons
High work load, work stress might need to bring to home
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Typical company, business as usual. It is so hard to approve all the changes that you want to implement to the company since the company is afraid to the changes that you want to implement.
Pros
Nothing
Cons
Nothing
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**Good learning path as u able to enroll in many departments. **End of the day able to find yourself good in problems solving and good time management
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Manager named jordan, didnt train the workers properly and a very much a bully Most managers didnt communicate very well and a lot of misunderstood, ended up blaming the front line workers or sales workers. Gave lotsa pressure to some of the workers, called people weak for having mental health issues. Degraded workers because of mental health issues.
Pros
Good colleagues
Cons
Bad for mental health, low salary
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The HQ of Hong leong Bank was very big and it was full of wonderful people who will motivate you to be a friend first then work. I loved this environment
Pros
Everyone of my team was proactive
Cons
Sometimes all you need to work more than 10 hours :)
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Right place to learn.You will learn more about business ,people will help you to learn , so that you can deliver as well as exposure. thanks for HLB
Pros
work environment
Cons
timing
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Encounter new people everyday. A good chance to know new people. The environment is nice, you can just ask anyone if you need to learn something.It is a race against whose the highest funding every month. A very healthy competition.
Pros
Flexible working hours
Cons
KPI need to be achieved
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