Hyatt
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Hyatt Employee Reviews for Receptionist

Job Title
Receptionist2 reviews
Location
Malaysia2 reviews
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Found 2 reviews matching the search
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5.0
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Working in hospitality industry can be quite fun and enjoyable. More free time because of the shift working hour. Colleagues are great in Hyatt but turnover also hight
Pros
Free lunch
Cons
Low basic salary, low bonus
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5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Before a shift starts daily , the duty manager normally gathers everyone on duty for a short briefing. Successful communication, teamwork and good relation of the personnel in each department is what makes the hotel keep it's good business .Each department has a vital role to make the service memorable and excellent for every guest and encourage them for a return visit . For me, one of the most challenging part when I was working in a hotel was handling guest complaints. In some cases , I felt guest would just make up some stories in order to avail complimentary services. Well, I believe all kinds of jobs have their own hassles. Above all, the experience was interesting. I met different nationality, I experienced different behaviors of people when they're freaking mad or pleased. I learned a lot from encountering people with different languages, attitudes and culture. Overall, it was a fun and a very significant experience for me .
Pros
Free meals and transport when your shift finishes at midnight
Cons
you have to stay back when needed
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