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What is the organisational culture at IBM?

2 answers

  • Good communication and understanding among the staff.
    Provide skills training about the product.

  • Core responsibilities Handle the call and monitor tickets to solve
    The problems.

    Tenure 28th April 2014 until today


    Responsible for Celestica and Citibank team. Investigate and troubleshoot the inquiries/issue from users in both Web tickets and calls. Remote user's PC to troubleshoot the problem and escalate tickets to support team.

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