3.9 out of 5 stars.
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IBM Employee Reviews for Technical Support Specialist

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Technical Support Specialist5 reviews
Malaysia5 reviews

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3.9Work-Life Balance

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High pace, stress workplace

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-It depends on the account which you are supporting -Some account workload is really high -Some are quite relax -The busy the account you are supporting the more you learn -The colleague is supportive
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Good company for long term

Very comfortable company to work with and the benefit is given is very amazing. Never feel down when I work here. Unfortunately due to the business downturn, IBM GDC Malaysia must close down and I'm one of it those affected. At least they give lumpsum of money for us


13th salary, medical for all family member


Company closedown
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Good environment but very competitive

Good Environment Different cultures and backgrounds Less facility compared to others Very competitive among colleagues Less carrier growth Good Salary
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A good place to learn

I love working in IBM, since I can learn so much about IT and new technology. The environment is good and I can meet so many nice people around here. I also have the opportunity to talk closer with the country manager of IBM GDC and get so much inspirations from him.
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Good Start

It is a good place to start your career, with understanding superior, good team mate, flexibility, and latest technology being implemented. Easily accessible, nearby public transport/
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Overall rating

Based on 31,947 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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