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Intel Employee Reviews for Customer Service Representative

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I have been working in Intel as Customer Service Representative & as order processing management for almost 5 years. I have knowledge in SAP system. i'm a fast learner.
Pros
Working in worlwide company
Cons
still in contact position
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My job scope required us to support phone call and this job had me developed a good communication skills and know how to negotiate with customer better. We have good environment with supportive colleague but sometimes it get hard when we have a demanding customer who need the issue that takes many people involve to be resolved immediately. The most enjoyable part is when we get recognition from our customer and feel like our effort does not go to waste
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works under subsidiary company NCS Global Technology that serve Intel projects. Ncs Global Technology is outsource company that select potential workers to works in Intel.
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