MAXIS
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MAXIS Employee Reviews for Customer Consultant in Bandar Sunway

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Job Title
Customer Consultant5 reviews
Location
Bandar Sunway5 reviews

Ratings by category

3.7Work-Life Balance

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Found 5 reviews matching the searchSee all 142 reviews

Productive and fun workplace

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High salary means high expectation from management. You are not only answering a call, but you have to do sell (KPI), backup other department eventho your department calls are spike too. Compulsary OT for 1 hour which is not mention on the job description and at the time of interview.

Pros

Pool table, large and comfortable pantry, free coffee

Cons

Too much things to do at the same time
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Good Salary

Working in this company give benefit for money since the salary higher but the only issue is role in work. Salary good but the working actually not for the salary since its about general inquiry but not advance as what im expected
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Fun working place

●promote iphone 3g and 3gs ●promote companies new products n promotions ●help walk in customer to troubleshoot their problems ●direct customers to right channel for their needs

Pros

Getting know new walking in customers

Cons

Gettingcomplains from customers
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Nice environment.

A good place to work with nice view sorrounding. Near with BRT, shopping complex (Sunway Pyramid ) and easy to get public transport.

Pros

Nice workplace.

Cons

No medical card.
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Great call center to work in

Answering Maxis service related inbound calls regards to any inquiries or complaints on daily basis. I have an improved communication skills than ever before after joining Maxis. My management & colleagues are very friendly and helpful. Answering high amount of inbound calls daily will be the hardest part. The environment of the call center is futuristic and fun with snooker table, TV and songs playing all day long.

Pros

Fun working environment

Cons

Healthcare benefits
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Overall rating

Based on 142 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Compensation/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.7 out of 5 stars for Culture

Learn about MAXIS in Bandar Sunway

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