Nando's Employee Reviews
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Working at Nandos One Utama, they need to have a strong mental and physical due to the tough work assignment and facing customers issues. Show the gratitude and willingness to do extra work since only we are able to help ourselves.
Bad upper management
the environment is nice, I learn many thing from simple thing until end. the manager very friendly, always give motivate and teach me how i can go further after this. workplace culture is each staff help each other, respectful and keep teaching each other.
I learned how to talk properly with customer and make eyes contact with them. I also learned how to manage workplace before you take break and after break
Free staff meal
1 hour break
I am very lucky to be a part of nandos before.Everyday is such a busy day for me but its kind of fun having to serve people.I've learned so much, me as a crew restaurant have to learn how to take an order and we need to write as fast as we can so that we wont miss any of their orders.The hardest part is when i need to key in the orders from the machines there,so that the kitchen's crew will be noted.Apart of this,the surroundings is very nice since the other crew members is being kind towards me.The most enjoyable part of this is if we are free ,the whole crew will going out having fun with karaoke or watching movies together.
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Such a challenge work with circumstance and pressure while facing customer, but gladly get to be better day to day. Got a happier, enjoy, caring and humble manager while work.
Free staff meal. Free hostel. Free uniform.
Short break. Healthy. Grooming.
I have experienced a lot of fun during the period i worked there. The environment are totally undescribed. The staffs work just like a real family. We make sure all the work will be done together without doubt.
Free staff's meal. Insurrance provided. A lot of allowances and bonuses
was able to choose and arrange the number of hours per week I worked. Staff was well trained and pleasant. Had an ample amount of time for a break.Friendly manager who was willing to teach a newbie.
customers were demanding at times
Staff must meet punctuality, profound knowledge of the menu, observant and attentive in every day at work. During lunch hour and dinner is a peak hour which staff must be ready to maximize speed and efficiency. Learn to prioritize work in peak hours (quickly post meal and beverage, clean up the table immediately so the customer will not line up waiting to be seated), analyzing people behavior and learn various culture (customers are from the different cultures). The basic rule of a waiter is greeting the customer in a good manner, taking the order, serve the order in a short time, and alert of the customer need. Every ingredient must follow the FIFO (first in, first out) system. The restaurant crew must work in a team so they can achieve sale targeted and reduce complaint. The hardest part of the job is dealing with customer complaint. However, if staff abide the rules and serve the customers well, there will be no complaint. The most enjoyable part of the job is achieving the sale targeted, because it feels worth it after being tired and busy the whole day.