OCBC Bank Employee Review
Fast paced and KPI oriented environment
Be prepared to be questioned if you're not able to achieve your KPI within probation period. I was based in collections so basically, the job was monotonous as we need to liaise with customers daily via phone calls.
Ratings by category
Excellent benefits by the bank & bonus
No work life balance
Collection department is a Poor management. Turnover too high, no faster hired ppl. Some more the system is outdated. Many complaints from customers. No giving time frame to settle. Cannot claim OT to clear backlog. Even Sunday and Saturday come back also no appreciate.
No OT claim, no appreciate, poor management, no work life balance
We are supporting various modules for various locations like Deposits, Host teller and CIF Etc. Below is the list of Deliveries(module/Country) .Requirement from BNM for all participating JomPAY banks to allow their ATM’s to perform JomPAY bill payment .