Scicom (MSC) Berhad
3.8 out of 5 stars.
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Scicom (MSC) Berhad Careers and Employment

About the company

  • Company size
    1001 to 5,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Consulting and Business Services
  • Headquarters
    Kuala Lumpur
  • Link
    Scicom (MSC) Berhad website
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Customer Service

6 jobs


Salary estimated from 360 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 196 reviews and is evolving.



Customer service in Kuala Lumpur
on 16 June 2022
Stressful environment
Very stressful environment, no work life balance, hard to get short break, and heavy workload, forced OT. For entry level, the salary is decent. But prepare for the stressful and workload.
customer service in shopee project
on 5 August 2022
terrible management
employee get the access at last minute expected the employee able to complete within time, time management from management team is horrible. Schedule will be provided at last minute and there will be time that it will changed at night.
Executive Customer Service in Kuala Lumpur
on 26 July 2022
Bad management, stressful, no salary increment
No salary increment after 1 year of working. No incentive at all for upsell. Performance related allowance quarterly too low and not worth it. Lousy and bad management. Apply AL not approved. Deduction of salary for every wrong cases. self taught to understand new comm/products/procedures. several bad team leaders.
Customer Service Executive in Kuala Lumpur
on 28 June 2022
Average bpo. Colleagues is fun and helpful but management is not good enough. Should provide more benefits to agents and should consider easier praying time for agents
CSE in Kuala Lumpur
on 13 May 2022
Fun only with agents, but for management is bad.
So stressful, always give different job but remain the salary. Agents was okay, but for management is really bad. Not care about agents, no solve problem with product. Always takes other job to be your job.

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Questions and answers

People have asked 19 questions about working at Scicom (MSC) Berhad. See the answers, explore popular topics and discover unique insights from Scicom (MSC) Berhad employees.

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  • Working Environment
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  • Background Check
  • Dress Code
  • Hiring Process
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Interview insights

Insights from 163 Indeed users who have interviewed with Scicom (MSC) Berhad within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

About job task that candidates apply. Speak in malay & english Working experience in customer service line

Shared on 28 August 2019

The regular ones, but be prepared for additional questions!

Shared on 30 December 2018

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