Scicom (MSC) Berhad Employee Reviews
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I learned to speak confidently in English while working here because I'm dealing with international customers and having international colleagues as well. The salary was quite satisfying is just that the career movement is not so satisfying.
Located besides KLCC so alot of amenities and near public transport. Alot of project available. Easy to gain experience and enhance your career. A lot of benefits such as Bonus (performance allowance) and basic medical coverage.
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Scicom is the best BPO company i found so far. Best prople work there and they value people. I got all my experience at Scicom. I joined as an agrnt and grow up to the learning and development manager position. The company provides regular trainings and guidance for the staff to grow with the comany and build their career .
Able to handle stress during work. Must be willing to work of public rifies holidays and weekends. Able to handle management stress. Must adapt to their culture.
Almost 4 years im working in scicom generally is satisfied & happy because my manager is very understanding & tolerate when i got any problems related work or personal. Scicom also prepared short training for every staff to be a better executive customer service without charges. Totally is good to work in scicom.
This is a call center task, hence working here is manageable, as you need to complete the tasks ordained within the working hours, and there's no requirement to stay back to complete a job. However, due to the workload increasing day per day if you didn't complete a task, sometimes an hour or two of overtime is required, although not mandatory, Learned a lot about communication as well as negotiation skills as we need to talk to people everyday almost 15-20 times. You can find a lot of people from a lot of race and culture in the job, and everyone works together harmonically, so that's a thumbs up Hardest part of the job, is to find someone to cover for you when you need to take leave, as there's a requirement of headcounts per day Most enjoyable part of the job is when you are able to resolve and make the customer happy due to the service that you provided, with all the managers also having the same kind of effort to actually resolving the issue.