Secret Recipe
4.0 out of 5 stars.
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Secret Recipe Employee Reviews

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I never getting stress during being a patt of the Secret Recipe because the management is satisfied but the salary at the outlet that i work on is too small because of the outlets’s sale itself
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can learn lots of thing from the type of glasses, the menu, the coffee, cakes and all the kitchen product. can improve customer service, learn a good pr, and leadership.
Pros
high pay
Cons
no staff meal
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Everything is good when it come to learning,good teaching,easy to understand all about westerns food, asian foods and cakes, counting stocks, thanks
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The boss, the sv and the manager. All are kind and nice. It's tired when the lunch time comes. That's all. And after that, you can calm. But you cannot sit. You just have to stand and waiting for customers.
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From my personal point of view, Secret Recipe open an opportunity to all level of education. The career growth is promissing if you shows potential and commitment. This company valued your performance based on proven result rather than your seniority.
Pros
Good career growth
Cons
Stressful and demanding
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Good staff and company. The best industry and the best cake. The salary is so good and get more benefit in the conpany. The hygiene is so good and the cleaning very important every morning and closing
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Btw im happy working at secret recipe ,the place so busy and many people ,im working at secret recipe for 2 years 4months ,it so happy and i get buy a motorcycle
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As assistant supervisor, i recommend to work here in secret recipe for those who searching for experience and want to learn more. the management is okay and the most enjoyable part is when comes the festive season, the store is busy.
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Everyday is exciting because we will face a different type of customers with a different type of behavior. It is very challenging especially during lunch hour where a lot of worker goes there to eat.
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Such a good place for cake lovers to apply here. There's a lot variety of cakes and the working environment is great. I had a great time, it's quite tiring especially during delivery. To take in and organize cakes three times a week. It's worth it. Adding to experience
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I learn many things in the kitchen, such as counting the stock, prepare customer orders. management very nice and team leader very friendly, and teach us if required.
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fun and easy to interact. Perfect for finding experiences. We will learn how to make water, food, and how to pack food. We can also learn how to take order
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F&B might sound tiresome to you but somehow if you enjoy your job it would be really great! This job has taught me on how to communicate well and increase the confidence level!
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Other than high payment, + sales commission, and others point, comparing with other F&B industries, Secret Recipe pay is high. The company has improved from year to year. So in the mean time, their management quite unstable.
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Not too nice because their restaurant having more "Takeaway" customer than "Dine in" . And they have very tired day because of loading their cake and brownies . Service staff just keep packing their boxes stock for standby the "Takeaway" cake
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Basically , workers are expected to have good communication skills and puntuality . It is important to maintain professionalism throughout working hours towards customers by acknowledging their demands , understand well each of the menus and cakes and able to solve customers arguments well . Working here overall is fine except of how branches staff did not well entertained by superior on certain critics. Otherwise , workers are well trained on continuos classes and job development is offered and explained well.
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Easy to create good culture with team even with foreigners. Than your work become smooth and fun. Basic salary and ot will be given at separate date, so we will not worried about money untill end of month.
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It was amazing memories in secret recipe, I worked as waiter there. I love to meet people. And because of i love kitchen I like to do that kind of jobs, taking orders, deliver delicious foods on time, customer love my job and a lot of customers given me tips as a appreciation.
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Able to work with nice environment but if there is a lot of customers, but short staff will burden the working staff to handle everything in the shop.
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The hardest part of the job and i so not bad and i love the job by the way his manager a so good , i also like cleaning at secret recipe and staff so friendly
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My review about Secret Recipe is I learn to do a checklist using a HACCP way and learn to work in a team, learn to manage the time in the job, learn to speak in front of the boss, and can control pressure in the office, learn handling the document, and i have experience in auditing the supplier of this factory
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