SELLBYTEL Group GmbH
3.2 out of 5 stars.
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SELLBYTEL Group GmbH Careers and Employment

About the company

  • Founded
    1988
  • Company size
    5,001 to 10,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Media & Communication
  • Headquarters
    SELLBYTEL Group Grosswe...
  • Link
    SELLBYTEL Group GmbH website

Die SELLBYTEL Group GmbH mit Hauptsitz in Nürnberg ist ein globaler Outsourcing-Dienstleister, dessen Spezialisierung in den Bereichen Vertriebsdienstleistungen, Customer-Service, Support-Lösungen, Personaldienstleistungen und Training liegt.

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Salaries

Salary estimated from 44 employees, users, and past and present job advertisements on Indeed.

Reviews

Customer Service Specialist in Kuala Lumpur
on 26 March 2018
Nice colleague

The working atmosphere quite nice, has nice colleagues and senior

And learning something new from this company that I never learn before

Senior will take care of us, teach us a lot

Virtual Demand Generation Specialist in Kuala Lumpur
on 27 September 2018
A horrible place to work at

They treat employees like a bunch of disposable tissue paper, not proper human beings. If "Job Security/Advancement" is an important criterion for you, then this place should be the last in your job application list. The management, HR, QA and even your supervisors are irresponsible and spiteful, as they love to point out your mistakes as often as possible without being supportive at all. They can't inspire their employees to give it they all, thanks to the terrible work-life balance, their pathetic company culture and mediocre compensation/benefits. You can wait for more than 1-2 months in order to receive compensation and reimbursement for trips required by the company. Expats have to be very careful in particular, as a lot of my expat colleagues feel that they've been scammed and treated like corporate slaves.

Team Leader in Kuala Lumpur
on 19 September 2018
Sellbytel Malaysia

Office & environment:

Fancy looking office with cool lift system. Working location is pretty convenient as it’s just 3mins walk away from the LRT station.

Career growth & opportunity:

They’ve big clients (global IT companies) so you can expose to those “big companies”. On top of that, they’ve MSC Status which allow them to hire unlimited foreigners. The requirement for hiring is consider low. For language speakers, as long as you’re willing to work, they’ll hired you.

Benefits:

Normal benefits with medical card (employee only). Company car park for manager level and above. Team building or fun activities (sometimes funded by client & sometimes employees have to pay for it themselves)

HR: Not helpful. If anything happens, they’ll firstly think of a way to protect themselves. An exit

interview can be rescheduled for many times and end up not happening as HR is too busy.

Recruitment: You can submit as much referral as you want but you will never know if they process it. Forcing hiring managers to accept “trainable” people and not supportive.

IT: If your manager has a good relationship with the IT Manager then you get better equipment or faster support.

System: They’ve separate system/website for HR support, IT support, payslip, leave application, and claim respectively. Each has different IDs, so you’ll need to remember all ID and password for all website & system.

Report: Reports are done manually by using Microsoft Excel and upload to system daily or weekly or quarterly basis.

Management: Micro-managing, setting unrealistic KPI, Germany HQ is so far away that not sure if they know the existent of KL office in Malaysia.

Salary & Recognition: Salary below average market value, which they could only get fresh graduates or desperate candidate to join them. It’s known among the employees that there is no increment and bonus despite of good performance.

Stability: They’re providing services to clients so it depends on client requirements. The clients don’t just use one BPO. When client not happy with the result given, project get ramp down and people get retrenched.

Technical/Sales Representative in Kuala Lumpur
on 25 June 2018
A place to grow if given an opportunity

Working at SELLBYTEL was a dream come true . A typical day at work starts on Monday . Monday's are very crucial base on my stay at SBT , i can say that it a is the day you have to give 110% in order to achieve and enhance weekly KPI. As it is always said a good start is half done.

What i have learned is professionalism, through my working days i could see my self changing towards that. The hardest part of the job is during a tough week or months , to raise KPI to assure no mistakes.

During the good days well everyone is happy a positive vibe is shared and felt among the team.

Quality Analyst in Kuala Lumpur, MY
on 11 April 2017
Nice office and great Project Manager

Fancy office

Great opportunity to explore and grow

Good management, good Project Manager

Casual outfit

Diversity culture and people respect of each other

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Questions and answers

People have asked 7 questions about working at SELLBYTEL Group GmbH. See the answers, explore popular topics and discover unique insights from SELLBYTEL Group GmbH employees.

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Interview insights

Insights from 0 Indeed users who have interviewed with SELLBYTEL Group GmbH within the last 5 years.

Interview Questions

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Shared on 25 June 2020

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