SELLBYTEL Group GmbH Employee Reviews

The working atmosphere quite nice, has nice colleagues and senior And learning something new from this company that I never learn before Senior will take care of us, teach us a lot

Pros

Free lunch

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A horrible place to work at

Virtual Demand Generation Specialist (Former Employee) - Kuala Lumpur - 27 September 2018

They treat employees like a bunch of disposable tissue paper, not proper human beings. If "Job Security/Advancement" is an important criterion for you, then this place should be the last in your job application list. The management, HR, QA and even your supervisors are irresponsible and spiteful, as they love to point out your mistakes as often as possible without being supportive at all. They can't inspire their employees to give it they all, thanks to the terrible work-life balance, their pathetic company culture and mediocre compensation/benefits. You can wait for more than 1-2 months in order to receive compensation and reimbursement for trips required by the company. Expats have to be very careful in particular, as a lot of my expat colleagues feel that they've been scammed and treated like corporate slaves.

Pros

Nothing in particular. Maybe its simple job application process.

Cons

Too many to list

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Sellbytel Malaysia

Team Leader (Former Employee) - Kuala Lumpur - 19 September 2018

Office & environment: Fancy looking office with cool lift system. Working location is pretty convenient as it’s just 3mins walk away from the LRT station. Career growth & opportunity: They’ve big clients (global IT companies) so you can expose to those “big companies”. On top of that, they’ve MSC Status which allow them to hire unlimited foreigners. The requirement for hiring is consider low. For language speakers, as long as you’re willing to work, they’ll hired you. Benefits: Normal benefits with medical card (employee only). Company car park for manager level and above. Team building or fun activities (sometimes funded by client & sometimes employees have to pay for it themselves) HR: Not helpful. If anything happens, they’ll firstly think of a way to protect themselves. An exit interview can be rescheduled for many times and end up not happening as HR is too busy. Recruitment: You can submit as much referral as you want but you will never know if they process it. Forcing hiring managers to accept “trainable” people and not supportive. IT: If your manager has a good relationship with the IT Manager then you get better equipment or faster support. System: They’ve separate system/website for HR support, IT support, payslip, leave application, and claim respectively. Each has different IDs, so you’ll need to remember all ID and password for all website & system. Report: Reports are done manually by using Microsoft Excel and upload to system daily or weekly or quarterly basis. Management: Micro-managing, -

Pros

Cool office & big client

Cons

Increment and career advancement

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A place to grow if given an opportunity

Technical/Sales Representative (Former Employee) - Kuala Lumpur - 25 June 2018

Working at SELLBYTEL was a dream come true . A typical day at work starts on Monday . Monday's are very crucial base on my stay at SBT , i can say that it a is the day you have to give 110% in order to achieve and enhance weekly KPI. As it is always said a good start is half done. What i have learned is professionalism, through my working days i could see my self changing towards that. The hardest part of the job is during a tough week or months , to raise KPI to assure no mistakes. During the good days well everyone is happy a positive vibe is shared and felt among the team.

Pros

A good health package, flexible leave application and great work place with sufficient facilities.

Cons

No breakfast nor lunch provided ; )

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Nice office and great Project Manager

Quality Analyst (Former Employee) - Kuala Lumpur, MY - 11 April 2017

Fancy office Great opportunity to explore and grow Good management, good Project Manager Casual outfit Diversity culture and people respect of each other

Pros

Free lunch

Cons

No bonus

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Quiet environment

Inside Marketing Representative (Current Employee) - Kuala Lumpur - 10 April 2017

So far my experience here is that, everyone is focusing in their own target and goals, higher upper put more effort on achieving organization goals but lack in effort to develop those who just start working here

Pros

High Basic

Cons

Too quiet working invironment

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Productive and fun to work around with the people.

Virtual Customer Service Specialist (Current Employee) - Kuala Lumpur - 8 March 2017

Workplace culture is fun and the flexible work shift , 9am-6pm & 12pm-9pm. Management can be improved on training and admission wise. Team leader can be more helpful in knowledge wise to help on certain situations, especially when there's tough situation with customers.

Pros

Medical Benefits

Cons

No unpaid leaves, unable to apple for leaves or AL if there's MCs taken by other staffs on the same week

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So So

Virtual Demand Generation (Current Employee) - KL - 2 February 2017

Company is a mixed culture company where hired people from different country which is good and able to collaborate.. giving a free gym and having games room available.

Pros

free gym

Cons

low salary

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Great Company

Head of Training & Development (Current Employee) - Kuala Lumpur - 4 November 2016

Good Environment, Excellent growth. Fun place to be in and people are trained to perform to the best. Big learning opportunities between different departments and hubs and huge support system.

Pros

Excellent Management

Cons

Benefits and Salary Range

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its fun to work for sellbytel the only issue they dont provide visa for foreign works

Sales specialist (Current Employee) - Kuala Lumpur - 18 October 2016

Sellbytell is good compagny for customer service the only issue the dont provide visa for foreign workes. i have been working for sellbytel more than 7 month now as intern

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Sellbytel is good

Recruitment Specialist (Current Employee) - Kuala Lumpur Malaysia - 17 October 2016

The best company to work for! I have been here and I am having the best time in my career! Some people equate good listening with sitting silently, nodding, making eye contact, and, when the speaker is done, paraphrasing what you heard. But these things are only part of what makes someone feel that you heard them. The best listeners go deeper by trying to understand the substance of what the other person is saying. Doing this requires that you ask questions to clarify your understanding and push the other person to better articulate their position, examine any assumptions they’re making, and see the issues in new light. You should also try to empathize with and validate any emotions the speaker is conveying. Once you’ve made sure the person feels supported, you can offer some thoughts and ideas about the topic that could be useful to the other person. Just be careful not to highjack the conversation so that you or your agenda becomes the subject of the discussion.

Pros

good working environment

Cons

salary

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table sharing idea .

Virtual Customer Support Specialist (Current Employee) - Kuala Lumpur - 28 June 2016

I enjoy working because i have a good team working which affects the good environment at work place. I can learnt more from my work because i have to do multitasks when i worked.,

Pros

Free gym.

Cons

Free coffee break

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Enjoyable workplace

Sales Account Manager (Current Employee) - Kuala Lumpur, M14 - 14 June 2015

Enjoy working and making calls and talking to people. Colleagues are friendly. no cafetiere or canteen. no job security

Pros

Nice working atmosphere

Cons

no motivation to outdo yourself

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professional working environment

customer service agent (Former Employee) - Kuala Lumpur, M14 - 26 March 2015

it is a great company with all the leading brands google, hp, apple, microsoft etc, there is a lot of oppprtunities for the advancement of the carrier, provided if u are having ur own visa, long n short i enjoyed working there.

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