Sutherland
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Sutherland Call Center Representative monthly salaries in Malaysia

Salary estimated from 6 employee, user, and past and present job advertisement on Indeed in the past 36 months.
Average salary
RM3,954 per month
70% Above national average
Salary Distribution
RM600
RM11,000
Reviews about Salary & Benefits for Call Center Representative at Sutherland
3.0
Job Work/Life Balance
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Job Culture
Great work environment
We work at rotation. Experienced work during day light and night. I like the workplace.
- Routinely singled out for high-volume, high-quality work within deadline.

- Answer customer telephone calls regarding existing accounts and make requested policy

- Answer customer telephone, create a follow up if needed, call logistics team for delivery status

- Respond questions and concerns accordingly and escalate calls appropriatelly

- Consult with customers to evaluate needs and determine best options, and consistently improve customer satisfaction through expert resolutions of conflicts, issues, and concerns.


Colleagues come across countries, quite beneficial to learn about their culture and get more connections.


Call center life during peak season was 1 of the hardest time but it gaining my skills to work faster.
Pros
Free food while working on public holiday or peak season. Ex. Christmas
Cons
incompatible between salary and job
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4.0
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one of the best
i beleived they build future leaders and i beleive they are competitve at salary and also strict in building people and also a family and im looking forward to this again
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4.0
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Productive and Beneficial
This was my first company as a call center agent and I can say that I have build my good communication skill under this company. I highly recommend this as well to other starters or fresh graduates for this will give you chance to show yourself and will feed you all the things you have to learn regarding the work process itself. It will be a big help joining this company for they have good heart with starters in this industry.
Pros
HMO and other benefits included on the day you joined the company
Cons
Mandatory OT's
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See all Sutherland Call Center Representative reviews about Salary & Benefits
More Sutherland Customer Service salaries
Average Salary
Salary Distribution
RM2,865 per month
RM1,400
RM4,400
How much is the salary of a Call Center Representative at Sutherland in Malaysia?
Average Sutherland Call Center Representative monthly pay in Malaysia is approximately RM3,954, which is 70% above the national average.
Salary information comes from 6 data point collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.