TeleDirect
Get weekly updates, new jobs, and reviews

TeleDirect Employee Reviews for Customer Specialist in Brickfields

Job Title
Customer Specialist1 review
Location
Brickfields1 review
Ratings by category
Found 1 review matching the search
See all 197 reviews
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I helped a customer who was having problems when they using the APP and keeping track of customer journeys by through the phone call. Explaining the APP instruction specific to the customer needs. I served both side of guest and host from homestay. To be honest, The hardest part of the job was that the guest requested to cancel the reservation with full refund which was not in compliance with company regulations. What I really enjoy in this job was that received a positive review from the customers for my service . moreover, this job improved my communication skills and how to create a connection with customers.
Was this review helpful?
Rate your recent company
Share your experience to help others
See more TeleDirect reviews
You may want to try: