Toll Group Employee Reviews
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Good workplace
Customer Service Executive (Former Employee) - Penang - 25 December 2022
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The most useful review selected by IndeedFun place to work. Friendly environment. Colleagues are helpful. Training will be provided. Had night shift work and allowance provided for that. Overall nice place to work
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Bad worst of team leader in export majority all have gone
Customer service export (Former Employee) - Bayan Lepas - 14 November 2022
No respect or treat employees with harsh the team leader of export has worst attitude mostly all new had lack of experience with criticism and support which makes us frustrated and move on, yea u keep hiring 10 and all new and left no stable staff which can say no staff stay more than a year, no standard of hiring candidates which all new fresh and school students have not been in work place and come on its logistics you hire a kids for this jobs which can show the attitude and still out of control where can behave so can say like monkey or grouping still here management have to blame, bcoz listen to team leader with no competent and all staff leave no bcoz of company its bcoz of the leaders is bad and have no responsibility to handle the good staff or listen, Old building with no space to sit with broken chair have no parking and have to bear everyday my own money for that even can say have low pay with criticism nobody will stay
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Good environment !
CUSTOMER SERVICE / DOCUMENTATION - SEA EXPORT (Current Employee) - Penang Island - 5 November 2022
Good environment , but need to focus more about management and Team leader , Toll was 1 of the best place to work and great comunicate with all staff .
Pros
Free lunch in all event
Cons
Healthcare
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Low Salary
Customer Service Representative (Former Employee) - Malaysia - 15 September 2022
Low Package of Salary, where you will be paid differently according to races. Environment is not really comfortable because the building is rented and it is full pack of people
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Good environment and great culture
NATIONAL AIRFREIGHT MANAGER (Former Employee) - Sepang - 23 August 2022
It's a good working place. Great management team and development and staff welfare are monitored. It's a place for future and development for staffs.
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poor
customer service data entry (Former Employee) - Bayan Lepas - 22 April 2021
too much politics the bosses keep going higher amongst themselves and the staff are kept on par. there is alot of expenses on the management for food gatherings appraisal but staff gets one button n cert only monthly to achieve kpi tat too after working like mad.they prefer to keep talent average bcz if they allow them to rise then there wont be anyone to be chased around.growth very poor bcz they are many worth ppl here but they keep hire from outside and if they announce internal jobs there wont be ay interviews they select not sure how and anounce to you.been playing around with increment and bonus fr 2 yrs now but the higher post gets to go gatherings with bosses.while we just work 7 to 4pm and then just go back. sorry to say theyhave a attitude of you are replaceable so you cant be sure of your job here as they are not worried of why peope are leaving in bulks but if 5 leave they hire 3.for 5 yrs they never saw my talent but when i was leaving everyone asked me not to leave as im a good staff and they offered me many posts. which will not be fulfiled once i retract my resignation. good part is you can work here max 4 yrs for apply house loan buy car all but dont settle down here. great place for graduates just passing their time.
Pros
free lunches for team leaders only
Cons
spies everywhere
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The best company
Customer Service Officer (Former Employee) - Bayan baru - 30 June 2020
Toll Global Forwarding is the best company with good management. Environment is the best thing at toll and you can learn alot there because all the seniors and team leaders will always guide us and teach. Once in a month they will have award giving ceremony to appreciate staff that performed well.
Pros
Environment
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productive and fun place. best work culture
Customer Service Officer (Former Employee) - Bayan Baru - 30 April 2020
Good management and best work culture.
how logistics works
good management
no hard parts as colleagues always there to support you
best work culture and trust their employees
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Relaxed and cool place to work
Customer service officer (Current Employee) - Penang - 9 February 2020
The work-life and the culture implemented there is much suited for youngster and upcoming generation where they give equal priorities to customers and workforce.
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Good
Customer Service Officer (Former Employee) - Penang - 14 September 2019
Good enough for gain experience but career growth are hard to find there. Hope this will improve it more to achieve the best. People always come and go.
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Jobs at Toll Group
Flexible working hour
Group Accountant (Current Employee) - Penang Island - 22 November 2018
The boss provided a lot of training opportunity and therefore I have learnt a lot from him. Besides, as there is a lot of resignation in the Business Unit office, thus, it provide more opportunity for me to dig and asking around of all the works which have increase a lot of challenge in this work
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good place to work
HSE Manager (Current Employee) - Malaysia - 21 April 2018
flexible working environment, good teamwork, top management gives commitment towards safety, they have a strong presence in Australia as a big industry player.
Pros
petrol card, mobile, medical benefit and internet
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Open and Transparent
Customer Service Data Entry (Current Employee) - Bayan Lepas, Penang - 18 July 2017
- very good environment because everyone is about age 20 years old until 30 years old therefore everyone is up to date and working life very efficient.
-i learn a lot especially about custom for freight forwarding
-i am impress with how the teamwork apply in this company, we did really work as a team.
-the enjoyable part is we are having fun while working since the management also very friendly and always helpful
-politic in working place could not be avoid where other company also face this kind of situation
Pros
Social club - many fun activities
Cons
Increment very less
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Ask a question about working or interviewing at Toll Group. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about Toll Group
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