Transcosmos (M) Sdn Bhd
3.6 out of 5 stars.
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Transcosmos (M) Sdn Bhd Careers and Employment

Reviews

Customer Service in Kuala Lumpur
on 25 November 2022
Great colleagues and environment but very stressful work
TCMY is good, and the colleagues there are very supportive and friendly, however, for my project, the work is very stressful, very very stressful as the client demand so many things at a high pace, however, refuse to listen to our feedback for improvement and betterment for CS and users.TCMY management had the big problem too so far in my project from what I see, there is no proper two-way communication, and career growth is very selective despite the person is not able to do proper work and will raise to other positions but the good agent will stay forever.
Customer Service Representative in Kuala Lumpur
on 18 October 2022
Fast paced.
Here is a fast paced work where work is rarely not busy. Supervisors is supportive. Colleagues is fun. Office environment is good. Cons:1. Leave request is annoying. Need to request 3 weeks prior to your expected leave date. Sometimes, they just cancelled your leave request after they approved it. Happens to me once.
Live Chat and Email Customer Service Agent in Kuala Lumpur
on 30 August 2022
It was okay - okay only
slow management , always got salary issue, team not bonded well, but overall for the last 1 year I think it was okay for any newbies out there to start gain experience in customer service industry.
Customer service - Shopee MY L1 in Kuala Lumpur
on 22 August 2022
Supportive colleagues,good team leads
The overall experience was perfectly good. Team leaders are approachable and friendly. The colleagues were also nice as long you mingle with the right circle
Customer Service Agent - Shopee Project in Kuala Lumpur
on 8 June 2022
Wonderful Collegues
Helped me in finding the professional setting tuned in with formal attire, clear and concise instructions but can be quite micromanaged even during time on the floor.
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Interview is average
Process takes about a week

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