U Mobile Employee Reviews
Found 60 reviews matching the searchSee all 65 reviews
Indeed Featured review
The most useful review selected by Indeed
Most of the workforce are millennial in their 20s, vibrant and full of energy. Daily dress code is smart business casual. Employee is expected to be independent, self motivated with an attitude to self-discover and learn.
Flexibility in working hours for non-front liners if you have emergency personal matters to attend.
Too KPI driven and focus. Lack of engagement between managers and front-liners
UMobile is a fast growing company in the local telco industries It has a lot of backfall as the processes are not in place and the front liners are not equipped with updated informations as the communications are not being shared as how it’s suppose to be
Was a fun workplace since i was working with a friend of mine but other than that, overall experience wasn't as good as i thought it'd be
A typical day would be having to sell out a minimum of 10sim packets to random people, persuading them on reasons why umobile is better than other brands. I've developed a better communication skills in persuading customers to purchase goods. Hardest part of the job was that we have to roam around the street for the whole day, which is difficult in Malaysia's weather as it's crazily hot.
Management is good, got bonus per year, steady salary increment, nice location at Berjaya Time Square. However, they offering medium salary for contact center department, will be good if Contact center staff is being paid more salary
good management and fun workplace. Great boss!
Umobile work place was a very relaxed one. Everyone was friendly and cultivative towards each other be it employer or employee alike. Learned alot since it was my first Customer Service job.
Great learning environment.
Company is the 4th largest tele-communications organization in Malaysia. Work hours are long with no extra pay. Management is relatively skewed to only specific race and culture is also based towards one type of ethnicity.
Good places to get experience as customer service for those who never work at call centre . Friendly environment and not so stressful . Good relationship between management and employees.
Fun activities every month
The salary is quite lower than other call centre.