2.9 out of 5 stars.
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WEBHELP Careers and Employment

About the company

  • CEO
    Frédéric Jousset & Olivier Duha
    approve of Frédéric Jousset & Olivier Duha's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
    Management & Consulting
  • Link
    WEBHELP website
Learn more


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Customer Service

11 jobs


Salary estimated from 332 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.9K reviews and is evolving.



Shopee customer service in Kuala Lumpur
on 14 May 2022
Stressfull, too much workloaded
Stressful workplace. If you wanted an experience for first time job, you can apply. If you wanted to stay long please search for other job. Allowance received late. Confirmation agreement did not received. Too much work. Need to attend customer end to end. No ot paid.
Customer Support Specialist in Kuala Lumpur
on 8 May 2022
Great colleagues but bad management
For me I really love how the culture of work here which we practice a flat hierarchy. But it seems like the management level getting bad by day. Used to be very professional. Payrun a little bit too late. The HR does not value your skills and experience, favoritism exist here. The majority will be paid higher than the minority which is unfair. A good place to start up your careet in contact centre i guess?
Customer Service Executive in Kuala Lumpur
on 27 April 2022
Use to be good but currently team always micromanage
Use to be good but currently, the team always micromanages. No room for improvement keep doing the same job and no increment. Certain staff can work from home but make sure you have good attendance. Good to gain experience
Customer Service in Sunway
on 26 April 2022
Productive and great working places
So far i dont have any issue with WEBHELP. However, im having issue with one of the project that currently im working on it. Not a really good management, but really helpful colleagues
on 24 April 2022
Fun working place but terrible management.
Met great colleagues and had a fun time working here. Salary wise are alright for starters/fresh grads. Management can be improved. Compensation wise, depending on people, for me, not so bad & fair.

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Questions and answers

People have asked 11 questions about working at WEBHELP. See the answers, explore popular topics and discover unique insights from WEBHELP employees.

See questions about:

  • Benefits
  • Interviews
  • Working Culture
  • Background Check
  • Hiring Process
  • Salaries
  • Working Environment

Interview insights

Insights from 57 Indeed users who have interviewed with WEBHELP within the last 5 years.

Average experience
Interview is average
Process takes about a week

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