WEBHELP Employee Reviews for IT Support
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IT Support2 reviews
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Not Worth The Trouble
IT Service Desk Analyst (Former Employee) - Mason, OH - 2 September 2021
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The most useful review selected by IndeedWorking here was not a great experience. You feel like you are nothing but another number to them. Multiple times when we were understaffed instead of hiring more people, they cut lunches and breaks just to reach weekly SLA. Just my first month working there they forced me to help another team that were being slammed with calls and I had no idea how the systems completely worked yet. Overall, just not a good experience.
Pros
Pay, Work From Home
Cons
Management, Culture, Treatment of New Employees, No Choice on What You Can Do
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Typical workplace
IT Support Specialist (Former Employee) - Hyderabad, Telangana - 4 June 2017
Sufficient learning opportunity but a lot of mismanagement causing several long hours of work that was not very productive.
Overall, Ok for freshers who need a start
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2.7 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture
Questions about WEBHELP
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