2.9 out of 5 stars.
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WEBHELP Employee Reviews for IT Support

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IT Support2 reviews

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2.7Work-Life Balance

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Not Worth The Trouble

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Working here was not a great experience. You feel like you are nothing but another number to them. Multiple times when we were understaffed instead of hiring more people, they cut lunches and breaks just to reach weekly SLA. Just my first month working there they forced me to help another team that were being slammed with calls and I had no idea how the systems completely worked yet. Overall, just not a good experience.


Pay, Work From Home


Management, Culture, Treatment of New Employees, No Choice on What You Can Do
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Typical workplace

Sufficient learning opportunity but a lot of mismanagement causing several long hours of work that was not very productive. Overall, Ok for freshers who need a start
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Overall rating

Based on 3,005 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture
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