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Key Responsibilities

1. Engineering Strategy & Asset Management

• • Develop and execute a comprehensive engineering and maintenance strategy aligned with Regent’s ultra-luxury standards

• • Lead long-term asset protection plans including CAPEX, lifecycle management, and refurbishment strategies

• • Ensure all plant, equipment, and infrastructure are maintained to optimal performance levels

• • Drive reliability-centered maintenance and preventive maintenance programs

2. Operations & Maintenance Excellence

• • Oversee day-to-day engineering operations including HVAC, electrical, plumbing, mechanical systems, and guest room maintenance

• • Ensure minimal downtime and rapid response to maintenance issues

• • Maintain impeccable standards in guest areas, back-of-house, and critical infrastructure

• • Implement robust SOPs aligned with IHG engineering standards

3. Guest Experience & Quality

• • Ensure all engineering services are delivered seamlessly without disruption to guests

• • Maintain superior room product quality (lighting, temperature, water pressure, in-room technology, etc.)

• • Support F&B, wellness, and recreational facilities to deliver flawless experiences

• • Collaborate with Housekeeping and Front Office to resolve guest issues promptly

4. Sustainability & Energy Management

• • Lead energy conservation and sustainability initiatives in line with IHG ESG goals

• • Optimize utilities (energy, water, waste) through smart systems and innovative solutions

• • Drive green building practices and support sustainability certifications

• • Monitor and report on environmental performance metrics

5. Health, Safety & Compliance

• • Ensure full compliance with local regulations, fire & life safety standards, and IHG policies

• • Oversee fire safety systems, emergency preparedness, and risk mitigation

• • Conduct regular audits, inspections, and drills

• • Maintain documentation and readiness for internal and external audits

6. Project Management & Pre-opening

• • Lead engineering aspects of renovations, refurbishments, and new installations

• • Collaborate with owners, consultants, and contractors on CAPEX projects

• • Ensure projects are delivered on time, within budget, and to luxury quality standards

• • Support pre-opening activities including testing & commissioning

7. Technology & Innovation

• • Manage Building Management Systems (BMS), energy management systems, and smart technologies

• • Drive adoption of innovative solutions to enhance efficiency and guest comfort

• • Ensure integration of smart room technologies and IoT where applicable

8. Financial Management

• • Develop and manage engineering budgets (OPEX & CAPEX)

• • Monitor costs, drive efficiencies, and ensure optimal resource utilization

• • Build business cases for major investments and upgrades

9. Team Leadership & Talent Development

• • Lead, mentor, and develop a high-performing engineering team

• • Ensure appropriate staffing levels and technical competencies

• • Foster a culture of accountability, safety, and continuous improvement

• • Drive training and succession planning

10. Stakeholder Collaboration

• • Work closely with all departments (Rooms, F&B, Wellness, Security) to support operations

• • Liaise with ownership, corporate engineering teams, and external vendors

• • Support brand audits and ensure alignment with Regent and IHG standards

Key Skills & Competencies

• • Strong technical expertise across hotel engineering systems

• • Strategic asset management and CAPEX planning

• • Leadership and team development capabilities

• • Strong problem-solving and decision-making skills

• • Financial acumen and cost management

• • Understanding of luxury service expectations and attention to detail

Qualifications & Experience

• • Bachelor’s degree in Engineering (Mechanical/Electrical or equivalent)

• • 10–15 years of experience in engineering operations, with at least 3–5 years in a senior leadership role

• • Experience in luxury or upscale hotels/resorts

• • Strong knowledge of building systems, safety standards, and compliance

Preferred Experience

• • Pre-opening or major renovation experience in luxury hotels

• • Experience with integrated resorts or large-scale properties

• • Exposure to sustainability certifications (LEED, etc.) and energy optimization systems

Key Performance Indicators (KPIs)

• • Guest satisfaction scores related to room and facility quality

• • Preventive maintenance compliance rate

• • Energy and water consumption metrics

• • Equipment downtime and response time

• • CAPEX project delivery (time, cost, quality)

• • Safety compliance and audit scores

• • Cost efficiency (maintenance cost per room, energy cost per sqm)

Regent Brand Lens (Differentiation)

• • Deliver “invisible engineering excellence”—systems work flawlessly without guest awareness

• • Maintain timeless elegance and pristine physical product at all times

• • Balance technical precision with aesthetic sensitivity

• • Enable every touchpoint of the guest journey through seamless infrastructure and reliability