Receptionist

JOB DESCRIPTION

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

ESSENTIAL SKILLS AND COMPETENCES

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and direct incoming phone calls.
• Maintain a clean and tidy reception area at all times.
• Serve beverages (e.g., water, tea, coffee) to guests and clients as needed.
• Prepare meeting rooms before and after use, ensuring cleanliness and availability of refreshments.
• Receive, sort, and distribute mail and deliveries.
• Schedule and manage appointments, meetings, and calendars.
• Perform general clerical duties such as photocopying, filing, and scanning.
• Monitor office and pantry supplies, and assist with reordering when necessary.
• Assist in maintaining cleanliness in common areas, such as wiping surfaces and organizing magazines or brochures.
• Support administrative tasks and other duties as assigned.

OPTIONAL SKILLS AND COMPETENCES

• allocate badges
• deliver correspondence
• develop documentation in accordance with legal requirements
• file documents
• handle customer complaints
• handle mail
• handle petty cash
• issue sales invoices
• keep personal administration
• maintain correspondence records
• organise facilities for office personnel
• process booking
• process data
• process payments
• respond to customers' inquiries
• use different communication channels
• use office systems

MINIMUM ENTRY QUALIFICATION
Diploma or other equivalent qualifications

WORKING HOUR
Monday to Friday (8.30am to 5.30pm)

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Application Question(s):

• Please provide your Birth date

Language:

• Chinese (Required)
• English (Required)