Customer Service jobs
customer service to enhance customer experience. Introduce and educate
customers of the self service / automated banking channels.
Ensure strong and optimal
customer service support and seamless customer rapport. Obtain the necessary information from
customers to complete the compliance…
To perform coaching from time to time to lift up the team
service standard. Degree in banking and finance, accounting or business administration, with at least…
A passionate person with customer-oriented mind-set and firm believer of Quality discipline.
To ensure quick action/resolution in managing both internal and…
Track and report on performance of
customer fulfilment inclusive of Monthly Summary of Gifts for the Department for HOD review.
Adherence to internal operations policies and regulatory compliance and ensure high level of
customer service and customer satisfaction.
Customer-oriented and has good
customer service skills. Handle delinquent
customers' request for interest waivers, queries and complaints.
customer service, including interacting with internal customers, answering internal customer enquiries, and effectively handling internal…
Possess good interpersonal and communication skills; able to deliver high quality
customer service. To proactively manage and build long term customer…
Proactively manage and build long term
customer relationship and provide good after-sales service (which includes making sales visits to potential customers in…
Work with team to deliver superior
customer service by driving operational performance (meeting SLAs, reducing costs, driving operational efficiency and…
Possess sound ability to network with customers/prospects.
Overall responsible for effectively and efficiently manage the Client Advisors /Senior Relationship…
Self-motivated and driven with a focus on
customer service. Maintain and build strong
customer relationship. Generating revenue growth for the business unit.
Manage third party
service partners to ensure service standards are met. 3-5 years managing experience in any field (value added to
He/She will need to have relatively good understanding of core banking platforms, a good breadth of wealth products,
services and processes.
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