Customer Service jobs
Act as the primary contact for
customers and liaise with vendors on the service delivery to customers. Assist
customers in resolving service issues, complaints…
Updating customer’s records which include but not limited to customer’s contact details and interaction history.
Estimated Travel Percentage (%): No Travel.
RM 2,500 - RM 2,800 a month
Ability to conduct Training Needs Analysis for respective staffs, in consultation with departmental head, including assessment methods and measurement systems.
Communicate and reporting of customer’s shipment status.
Responsible to coordinating air export cargo shipment arrangement for customers.
customer relationship through excellent customer services. Make sure
customer need is being handled accordingly. Help in expand company prospect.
Develop business opportunity in equipment rental,
service contract and renewal of service contracts. Attend
customer on technical problem.
Perform analysis on carrier and
service provider in terms of shipment schedule, routing, frequency, transit time, reliability, service and any other…
Ensure good and consistent
customer service experience for all customers by monitoring and managing quality control of Service Points in responsible area.
service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties,…
KDS Consulting Sdn Bhd
customers on products and services offered relating to Sage & SAP ERP. Respond to client calls in a professional manner, providing solutions and…
Get new jobs for this search by email
By creating a job alert or receiving recommended jobs, you agree to our
Terms. You can change your consent settings at any time by unsubscribing or as detailed in our terms.