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Job Post Details

Operations Executive (FULLY REMOTE!) - job post

APC Tech
Remote
RM 5,000 - RM 12,000 a month - Permanent

Job details

Pay

  • RM 5,000 - RM 12,000 a month

Job type

  • Permanent

Full job description

Job Purpose

Support daily business operations and ensure the efficient execution of operational

processes across the organization. The Operations Executive may be assigned to a

specific area of specialization, including Customer Service, Finance & Payments,

Marketing Operations, or Special Operations, while driving process improvements,

operational excellence, and team performance.

Key Responsibilities

  • Execute and oversee daily operational activities to ensure service quality,

efficiency, and compliance with company standards.

  • Lead, supervise, and provide guidance to team members to achieve

operational objectives and performance targets.

  • Monitor team productivity, workload distribution, and operational KPIs.
  • Conduct data analysis and prepare operational reports to identify trends,

risks, and improvement opportunities.

  • Analyze operational processes and recommend process improvements to

enhance efficiency, accuracy, and customer experience.

  • Coordinate with cross-functional teams to resolve operational issues and

ensure seamless execution of business activities.

  • Support the implementation of new processes, systems, and operational

initiatives.

  • Monitor operational performance and escalate critical issues, risks, or

exceptions when necessary.

  • Ensure accurate record-keeping, documentation, and adherence to company

policies and procedures.

  • Participate in special projects, business improvement initiatives, and ad hoc

assignments as directed by management.

Requirements

  • Bachelor's degree in Business Administration, Management, Finance,

Marketing, Communications, or a related field.

  • Strong leadership, organizational, and stakeholder management skills.
  • Experience in team supervision, operations management, or process

improvement is preferred.

  • Strong analytical skills with the ability to interpret data and provide actionable
  • Preferably with BIG 4 Audit background

insights.

  • Proficiency in Microsoft Excel, Google Sheets, and reporting tools.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, problem-solving, and decision-making skills.

Pay: RM5,000.00 - RM12,000.00 per month

Work Location: Remote

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